AquJILI is an online gaming and sports betting platform operated at aqujili.best, serving players in the Philippines. When this Privacy Policy refers to "AquJILI", "we", "us", or "our", it refers to the operator of the AquJILI platform.
AquJILI acts as the data controller in respect of the personal information you provide when registering and using the platform. This means we are responsible for deciding how and why your personal data is collected and used, and we are accountable for handling it lawfully and securely in accordance with applicable Philippine data protection regulations.
If you have any questions about how AquJILI handles your personal data, or if you wish to exercise your data rights, please contact us at support@aqujili.best. We will acknowledge your inquiry within 24 hours and provide a substantive response within 30 days.
AquJILI collects the following categories of personal data from players. We only collect information that is necessary for the purposes described in this policy.
| Data Category |
Examples |
Why We Collect It |
| Identity Data |
Full name, date of birth, government ID number |
Account registration, age verification, KYC compliance |
| Contact Data |
Mobile number, email address |
OTP verification, account notifications, support communications |
| Payment Data |
GCash number, Maya account, bank account details, card details |
Processing deposits and withdrawals, fraud prevention |
| Gaming Activity |
Games played, bets placed, session duration, win/loss history |
Account management, responsible gaming monitoring, dispute resolution |
| Technical Data |
IP address, device type, browser type, operating system |
Security monitoring, fraud detection, platform optimisation |
| Usage Data |
Pages visited, features used, click patterns, session logs |
Platform improvement, user experience optimisation |
| Communications Data |
Support chat logs, email correspondence |
Resolving disputes, quality assurance, compliance record-keeping |
Sensitive Information
AquJILI does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, unless specifically required for a responsible gaming intervention or legal compliance obligation. If you voluntarily share such information with our support team, we will handle it with heightened care.
AquJILI collects personal data through several channels. Understanding how data reaches us helps you make informed choices about what you share.
Directly From You
The majority of the personal data AquJILI holds was provided directly by you at the time of registration or during ongoing platform use. This includes:
- Registration form — name, mobile number, date of birth, password
- Identity verification — uploaded government-issued ID documents
- Payment setup — GCash number, Maya account, bank details
- Support interactions — messages, queries, and complaint submissions
- Responsible gaming requests — self-exclusion forms, deposit limit settings
Automatically During Platform Use
When you access and use AquJILI, our systems automatically record certain technical data about your session. This is standard practice for online platforms and is necessary for security and functionality:
- Your IP address and general geographic location (country/region level)
- Device and browser information
- Pages visited and features interacted with on AquJILI
- Session timestamps and duration
- Game round data and transaction logs
From Third-Party Payment Providers
When you make a deposit or withdrawal via GCash, Maya, or a partner bank, AquJILI receives confirmation data from the payment provider to verify and process the transaction. This typically includes a transaction reference number, the amount, and confirmation that the payment was made from an account registered in your name. AquJILI does not store full payment credentials — these are handled directly by the respective payment provider.
AquJILI uses the personal data we collect for the following clearly defined purposes. We do not use your data for any purpose not listed here without first obtaining your consent or updating this policy.
- Account creation and management: Setting up your AquJILI account, verifying your identity and age, and maintaining your account in good standing.
- Processing transactions: Handling your deposits, withdrawals, and bonus credits accurately and promptly. Transaction records are maintained for financial compliance purposes.
- Fraud prevention and security: Monitoring account activity for signs of unauthorised access, bonus abuse, money laundering, or other fraudulent behaviour. Technical data including IP addresses and device information plays a key role in this.
- Responsible gaming monitoring: Tracking gaming activity patterns to identify players who may be showing signs of problem gambling. This data is used to trigger responsible gaming interventions and to honour self-exclusion requests.
- Customer support: Responding to your queries, resolving disputes, and maintaining records of our communications with you for quality assurance purposes.
- Platform improvement: Analysing aggregated, anonymised usage data to understand how players use AquJILI and to guide decisions about new features, game additions, and interface improvements.
- Legal and regulatory compliance: Fulfilling our obligations under applicable Philippine law, including record-keeping requirements and responses to lawful requests from regulatory or law enforcement authorities.
- Communications: Sending you important account notifications, security alerts, and — where you have opted in — promotional offers and bonus information.
Marketing Communications
AquJILI will only send you promotional messages — including bonus offers and new game announcements — if you have opted in to receive them during registration or via your account settings. You can withdraw your consent for marketing communications at any time by updating your preferences or by contacting support.
AquJILI processes your personal data based on the following legal grounds under applicable data protection law:
- Contract performance: Most data processing is necessary to deliver the AquJILI service you signed up for — including account management, payment processing, and game delivery.
- Legal obligation: Certain processing is required to comply with Philippine regulations, including anti-money laundering requirements and know-your-customer (KYC) obligations.
- Legitimate interests: AquJILI has a legitimate interest in detecting fraud, maintaining platform security, and improving the platform experience. We balance this against your privacy rights and only process data where our legitimate interests do not override your rights.
- Consent: Where we rely on consent — primarily for marketing communications — you have the right to withdraw that consent at any time without affecting any prior processing.
AquJILI does not sell your personal data. We share your data only in the following limited and necessary circumstances:
Payment Processors
To process your deposits and withdrawals, AquJILI shares the minimum necessary transaction data with our payment partners including GCash, Maya, GrabPay, and partner banks. These providers are bound by their own data protection obligations and are not permitted to use your data for any purpose other than processing your transaction.
Game Providers
Games on AquJILI are provided by third-party game developers including JILI Games, Pragmatic Play, PG Soft, and Spade Gaming. When you launch a game, limited session data — typically a session token — is passed to the game provider to authenticate the session. Game providers do not receive your full personal profile.
Legal and Regulatory Authorities
AquJILI may disclose your personal data to Philippine regulatory bodies, law enforcement agencies, or courts where we are legally required to do so. Such disclosures are made in strict compliance with applicable law and only to the extent required by the relevant authority.
Fraud Prevention Services
AquJILI uses third-party fraud detection and security services. These providers may process certain technical data — such as IP addresses and device fingerprints — to help identify and prevent fraudulent activity on the platform. They are contractually prohibited from using this data for any other purpose.
International Transfers
Some of AquJILI's service providers operate infrastructure outside the Philippines. Where personal data is transferred internationally, AquJILI ensures that appropriate safeguards are in place — including contractual protections — to maintain the same level of data protection that applies within the Philippines.
AquJILI uses cookies and similar technologies to make the platform work properly and to understand how players use it. Here's a plain-language breakdown of the cookie types used:
- Essential cookies: Required for the platform to function. These manage your login session, shopping cart state, and security tokens. You cannot opt out of essential cookies while using AquJILI.
- Performance cookies: Collect anonymous data about how pages are used — which features are popular, where players encounter errors, and how long sessions last. This data is aggregated and does not identify individual users.
- Preference cookies: Remember your settings and preferences — such as display language — so you don't have to reconfigure them each visit.
- Security cookies: Help detect and prevent fraudulent or abusive behaviour on the platform, including bot activity and session hijacking attempts.
You can manage or delete cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the AquJILI platform, including your ability to stay logged in between sessions.
AquJILI retains your personal data for as long as it is needed to fulfil the purposes described in this policy, or as required by Philippine law. The following general retention periods apply:
- Account and identity data: Retained for the duration of your account plus a minimum of 5 years after account closure, as required for anti-money laundering compliance.
- Transaction and gaming records: Retained for a minimum of 5 years from the date of the transaction, in line with financial record-keeping requirements.
- Support and communication records: Retained for 3 years from the date of the interaction, for dispute resolution and quality assurance purposes.
- Technical and usage data: Generally retained for 12 months in detailed form, after which it may be anonymised and retained in aggregated form for platform analytics.
- Marketing consent records: Retained for as long as you maintain an active AquJILI account, updated whenever your preferences change.
When the applicable retention period expires, AquJILI securely deletes or irreversibly anonymises the relevant data. You may request early deletion of your personal data in certain circumstances — see the "Your Rights" section below.
AquJILI implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
- SSL/TLS encryption for all data in transit between your device and AquJILI servers
- Encryption of sensitive stored data including payment details and identity documents
- OTP-based two-step verification for account access and withdrawal requests
- Access controls ensuring that only authorised AquJILI personnel can access personal data, and only to the extent necessary for their role
- Regular security monitoring and penetration testing of the platform
- Secure data deletion procedures for data no longer required to be retained
Data Breach Response
If AquJILI suffers a data breach that affects your personal data and is likely to result in a risk to your rights, we will notify you promptly — and notify the relevant Philippine authority within the timeframe required by law. The notification will describe what data was involved, what steps we are taking, and what you can do to protect yourself.
As an AquJILI player, you have the following rights in respect of your personal data. To exercise any of these rights, contact us at support@aqujili.best with your account username and a description of your request.
Right to Access
Request a copy of all personal data AquJILI holds about you. We will provide this within 30 days of a valid request.
Right to Correct
Request correction of any personal data we hold that is inaccurate or out of date. You can also update many details directly through your account settings.
Right to Erasure
Request deletion of your personal data in certain circumstances — for example, if the data is no longer needed for the purpose it was collected, subject to our legal retention obligations.
Right to Restrict
Request that we limit processing of your data while a dispute about accuracy or our legal basis for processing is being resolved.
Right to Portability
Request a copy of your personal data in a structured, machine-readable format, where technically feasible, so it can be transferred to another service.
Right to Object
Object to processing of your data based on our legitimate interests. We will cease that processing unless we can demonstrate compelling grounds that override your rights.
AquJILI is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. Registration on AquJILI requires confirmation that you are at least 21 years of age, and we may request proof of age at any time.
If AquJILI becomes aware that a player is under 21, the account will be immediately closed, all gaming activity will be voided, and any remaining balance may be subject to regulatory reporting requirements. We take underage gaming extremely seriously.
If you are a parent or guardian and believe that a minor has registered on AquJILI, please contact us immediately at support@aqujili.best. We will investigate and take appropriate action promptly.
AquJILI may update this Privacy Policy from time to time to reflect changes in our data practices, changes to the platform, or changes in applicable Philippine law. The effective date at the top of this page will always reflect when the current version was last updated.
For material changes — those that significantly affect how we collect or use your data — AquJILI will notify registered players via email to the address on file, via an in-platform notification, or by SMS to the registered mobile number, before the change takes effect. We recommend reviewing this policy periodically.
Your continued use of AquJILI after a policy update has been communicated constitutes your acceptance of the revised policy. If you do not agree with changes to the Privacy Policy, you may close your account and request deletion of your personal data.
